Privacy Policy

Our Commitment to Your Privacy

Welcome to Jurniq Career Guidance! This Privacy Policy explains how Jurniq Career Guidance (OPC) Private Limited ("we," "us," or "our") collects, uses, and protects your information when you use our web application and services (collectively, the "Service").

We believe privacy is a fundamental right. Our goal is to be transparent about the data we collect and to give you control over your information. This policy is designed to be clear and understandable. We encourage you to read it carefully.

1. Information We Collect and Why

We collect information to provide a functional, secure, and personalized career guidance service. This information is grouped into the following categories:

A. Information You Provide to Us

This is data you actively give us when you use our Service.

• Account Information: When you sign up, you provide your name, email address, phone number, and a password. We use this to create and secure your account, and to communicate with you about important service updates.
• Academic and Career Information: You provide us with your academic marks, stream (e.g., Science, Commerce), class level, and career interests. This is the core data we use to generate personalized career and educational recommendations for you.
• User-Generated Content: This includes any documents you may upload, such as mark sheets or resumes, which we use to verify and process your academic information.
• Communications with Us: When you contact our support team, we collect your contact information and the content of your message to resolve your issue.

B. Information We Collect Automatically

This is data we collect in the background as you use the Service, primarily for security and operational purposes.

• Log and Usage Data: We collect information about your activity, such as features you use, actions you take, and performance logs. This helps us diagnose and fix bugs, understand usage patterns to improve the Service, and prevent abuse.
• Device and Network Information: We collect your IP address, device type, operating system version, and browser type. This information is essential for ensuring compatibility, providing technical support, and protecting your account from unauthorized access.

2. How We Use Your Information

We use the information we collect for specific, legitimate purposes directly related to providing and improving the Jurniq Career Guidance service.

• To Provide and Maintain the Service: Our primary use of your academic data is to power our recommendation engine to suggest suitable career paths, colleges, and job opportunities.
• To Improve and Personalize the Service: To analyze anonymized and aggregated data to refine our recommendation algorithms and improve the accuracy of our suggestions.
• To Ensure Security and Prevent Fraud: To protect your account, detect and prevent security breaches, and enforce our terms of service.
• To Communicate with You: To send you essential service-related notifications, security alerts, and respond to your support requests.
• To Comply with Legal Obligations: To process your data as required by applicable laws, including India's Digital Personal Data Protection (DPDP) Act, or enforceable governmental requests.

3. How We Share and Disclose Information

We are extremely careful about who we share your data with. We limit sharing to the following circumstances:

• With Service Providers: We use trusted third-party companies to help us operate our Service (e.g., cloud hosting providers like AWS or Google Cloud). These providers are contractually bound to protect your data and are only permitted to use it to perform services on our behalf.
• For Legal Reasons: We may disclose your information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or to protect the safety, rights, or property of our company, our users, or the public.
• In a Business Transfer: If we are involved in a merger, acquisition, or sale of assets, we will notify you before your personal information becomes subject to a different privacy policy.
• With Your Explicit Consent: We will not share your personal information with any other third party without first obtaining your clear, opt-in consent.

4. Your Privacy Rights and Choices

In accordance with India's Digital Personal Data Protection (DPDP) Act and other global standards, we empower you to control your data. You have the following rights:

• Right to Access Information: You can request a summary of the personal data we hold about you and the processing activities undertaken.
• Right to Correction and Erasure: You have the right to correct inaccurate data or request the deletion of your personal data once it is no longer needed for its original purpose.
• Right of Grievance Redressal: You have the right to have any grievances addressed in a timely manner. Please contact us using the details below.
• Right to Withdraw Consent: You can withdraw your consent for data processing at any time.

How to Exercise Your Rights: You can exercise most of these rights directly through your Account Settings Dashboard within the Jurniq app. For any other requests, please contact our privacy team at suraj.kumar@jurniqcareers.com.

5. Data Security

Protecting your data is a top priority. We implement robust technical and organizational measures to safeguard your information.

• Encryption in Transit: All communication between your device and our servers is encrypted using TLS (HTTPS).
• Encryption at Rest: Your personal and academic data is encrypted on our servers using industry-standard algorithms.
• Secure Authentication: We enforce strong password policies to secure your account.

6. Data Retention

We retain your personal data for no longer than is necessary to fulfill the purposes for which it was collected. Your account information and academic data are retained for as long as your account is active. If you choose to delete your account, this data will be permanently deleted from our systems according to our data disposal schedule.

7. Children's Privacy

Our Service is not directed to individuals under the age of 18. In compliance with the DPDP Act, we require verifiable parental consent to create an account for a minor. We do not engage in tracking or targeted advertising directed at children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make a material change, we will notify you by email or through an in-app notification before the change becomes effective.

9. How to Contact Us

If you have any questions, concerns, or grievances regarding this Privacy Policy or your data, please do not hesitate to contact us.

Jurniq Career Guidance (OPC) Private Limited
Email: suraj.kumar@jurniqcareers.com
Address: 145C, S.K. 145-C SHARMIK KUNJ SE NOIDA, Noida, Gautam Buddha Nagar, Uttar Pradesh, India, 201301